Privacy Policy and Data Protection

At Quorinexilath, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data in accordance with UK GDPR and applicable data protection laws.

Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use our services:

• Contact information including name, email address, phone number, and postal address
• Financial information relevant to our consultations, such as income level and financial goals
• Communication records including emails, phone calls, and consultation notes
• Technical information such as IP address, browser type, and website usage patterns

How We Use Your Information

We use your personal information for the following purposes:

• To provide our financial planning consultation services and respond to your enquiries
• To communicate with you about your subscription and send relevant updates or information
• To improve our services and website functionality based on user feedback and behaviour
• To comply with legal obligations and protect our legitimate business interests

Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

Our lawful basis: We process your data based on contract performance, legitimate interests, and your explicit consent where required

Data Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information only in the following circumstances:

• With trusted service providers who help us operate our business, such as payment processors and communication platforms
• When required by law, court order, or government authority
• To protect our rights, property, or safety, or that of our clients or others

Data Security Measures

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. This includes encryption, secure servers, access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure.

Your Data Protection Rights

Under UK GDPR, you have several rights regarding your personal data:

• Right of access — request copies of your personal data
• Right to rectification — request correction of inaccurate or incomplete data
• Right to erasure — request deletion of your personal data under certain circumstances
• Right to data portability — request transfer of your data to another service provider
• Right to object — object to processing of your personal data for direct marketing or other purposes

Cookies and Tracking

Our website uses cookies to enhance your browsing experience and analyse site usage. Please refer to our separate Cookie Policy for detailed information about the types of cookies we use and how to manage your cookie preferences.

Data Retention Period

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Generally, we keep client consultation records for 7 years after the end of our business relationship, in line with financial services regulations. Marketing communications data is retained until you unsubscribe or request deletion.

Children's Privacy Protection

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from someone under 18, we will delete that information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or applicable laws. We will notify you of significant changes by email or through our website. The updated policy will be effective immediately upon posting.

Questions About This Disclaimer

If you have any questions about this disclaimer or need clarification on any points, please don't hesitate to contact us using the information below: